Aventide is a product of Second Spring Design Inc. (doing business as Aventide), 522 W Riverside Ave, Spokane, WA 99201-0580. Questions? Email support@aventide.ai.
The short version
Our contract templates are general starting points written for US use. They’re not legal advice.
Aventide is not a law firm. Using Aventide doesn’t make anyone your lawyer.
Aventide isn’t a party to any agreement you send. The agreement is between you and your client.
You choose the terms and the governing state, and you’re responsible for them.
E-signing in Aventide records consent, freezes what was sent, and keeps an audit trail. Signers are checked by email-link authentication, not an ID check.
For bigger or unusual deals, regulated work, consumer clients, or anything outside the US, have a lawyer look first.
What the templates are
Aventide includes seven built-in templates:
Service Agreement
Master Service Agreement
Mutual Non-Disclosure Agreement
Design Project Agreement
Consulting Retainer
Consulting Agreement
Coaching Agreement
You can also create a template with Aventide’s AI or upload your own.
The templates are written in plain English for US businesses and common situations. They aren’t tailored to your state, your industry, your deal size or your client. Treat each one as a draft you fill in and edit, not a finished document.
We may improve the templates over time. An agreement you’ve already sent keeps the exact version you sent.
What the templates are not
Not legal advice. Nothing in a template, in the app, or from Aventide’s AI is legal advice for your situation.
Aventide is not a law firm. Second Spring Design Inc. doesn’t practice law. Using Aventide, its templates, its AI or its support doesn’t create an attorney-client relationship with us, our team or our AI.
No promise they’ll hold up. We don’t promise that any template (built-in, AI-made or uploaded) is enforceable, up to date, complete, or right for a particular deal. Laws differ by state and industry, and they change.
Aventide isn’t a party to your agreements
When you send an agreement through Aventide, the parties are you (your business) and your client. Aventide provides the drafting and signing tools and keeps the record. We don’t negotiate for you, give advice, enforce the agreement, or take sides in a dispute.
You’re responsible for:
the terms you send, including prices, deposits, refunds, late fees and cancellation;
choosing the governing state;
making sure your client agrees to sign electronically, and giving them anything the law requires you to give them;
keeping your own copy of every signed agreement.
Choosing the governing state
Each template has a governing-state field, and you fill it in. It’s usually the state where your business is, but it’s your call. If you and your client are in different states, that’s a good question for a lawyer.
The templates handle disputes in steps: talk it out first, then mediation. Small-claims cases and urgent court orders to protect confidential information or IP can skip mediation, and most templates also let you sue for past-due fees that aren’t disputed without mediating first. A lawsuit goes to the state or federal courts in the governing state. In every template except the NDA, a client who signed as an individual for personal, family or household purposes can also sue or be sued where they live. The templates don’t name a county. If you want one, add it.
Some terms are limited by state law, especially when your client is a person rather than a business. Check these for your state: deposits marked non-refundable, late fees, kill fees, cancellation and refund terms, and ongoing monthly retainers.
Using AI with templates
Aventide’s AI can explain what a template covers, help fill in the details (names, scope of work, price, deposit, payment schedule, governing state), and reword clauses you ask it to change. You can also have it draft a new template.
It’s set up not to tell you which template or type of contract is right for your situation. That’s a legal judgment, and it’s worth asking a lawyer.
AI-written text can be wrong, out of date, or leave things out, and a lawyer hasn’t reviewed it. Read every line before you send anything.
Templates you upload
If you upload your own template, it’s yours to stand behind. That includes having the right to use it. We don’t review uploaded templates and make no promises about them.
How e-signing works in Aventide
You countersign first. Before an agreement goes out, someone on your team types their name and agrees to sign electronically on behalf of your business. We record who signed and when.
We freeze what you send. When you send, Aventide saves an exact snapshot of the agreement and its SHA-256 hash (a digital fingerprint that changes if even one character changes). The sent version can’t be edited. To change it, first void it if your client can still sign it, then revise. That makes a new draft to send, and the original stays as it was.
Your client gets a private link by email. The link expires after 14 days if the agreement isn’t signed. You can send a reminder or a fresh link (the old link stops working).
Your client consents, then signs. First they confirm the email address the agreement was sent to (or arrive already signed in to your client portal). Then they read the agreement and our Electronic Record & Signature Disclosure, which covers their right to a paper copy, how to withdraw consent, and what they need to open the records. They tick a box agreeing to sign electronically and type their name. Aventide checks that what they reviewed is exactly what you sent.
Or your client declines, with an optional note. That ends that agreement. To try again, revise and resend.
We seal it. When your client signs, Aventide creates the signed PDF: the same document they reviewed, plus both signatures, followed by a Signature Certificate page. The certificate shows the signing record: when each step happened, your client’s email, IP address and browser/device details, the teammate who countersigned, and the document’s hashes. We record the PDF’s SHA-256 hash and email a copy to you and to your client. The signed copy stays available at your client’s link after the signing window closes.
The audit trail
For each agreement, Aventide keeps a history of what happened: your countersignature, when it was sent, each email (invites, reminders, new links), when your client viewed it, gave consent, and signed or declined, when it was voided, and when the signed copy was sealed and downloaded. Each entry has a timestamp. Entries from your client also include their IP address and browser/device details, and entries from your side name the teammate who acted. Entries are added, never edited.
Once an agreement has gone to your client, it can’t be deleted in the app. Before it’s signed, you can void it; a voided agreement keeps its history. A signed agreement can’t be voided or deleted.
How we check who signed
Aventide uses email-link authentication. The signing link goes to your client’s email address, and they confirm that address before signing, or they arrive already signed in to your client portal, which also works by an emailed link. This shows the signature came from someone with access to that inbox.
It is not an ID check. We don’t verify government ID or phone numbers, or ask security questions. For high-value or sensitive agreements, consider confirming with your client another way too, such as a quick call.
What e-signature law does and doesn’t do
In the US, the federal ESIGN Act and state e-signature laws (most states’ version of the Uniform Electronic Transactions Act, and New York’s own law) say a signature or contract can’t be refused legal effect just because it’s electronic. When your client is an individual, federal law also requires a consent and disclosure before using electronic records. Aventide shows one to every signer.
These laws don’t make every e-signed agreement enforceable. The agreement still has to hold up on its own terms. They also exclude some documents, like wills, family-law papers, court documents and certain notices (for example, eviction or utility shut-off notices). Don’t use Aventide’s e-signing for those.
What isn’t built
Each agreement has one client signer and one countersigner from your business. Aventide doesn’t support multiple client signers, initials on each page, ID checks, or certificate-based digital signatures.
How long we keep signed agreements
We keep sent and signed agreements, their signed PDFs and their audit trails for as long as your account is active.
They can’t be deleted in the app, so a record your client may rely on doesn’t disappear by accident. Deleting a business archives it; its agreements are kept.
Your client was emailed a PDF copy when signing finished, and can open the signed copy from their link while we hold the record.
To delete your account and its data, email support@aventide.ai. Before we delete anything, we’ll give you a chance to download your agreements. Then we’ll delete them within 30 days. Today we do this by hand.
When to get a lawyer
Templates are fine for many everyday jobs. Get a lawyer to look first when:
The deal is big. A good rule of thumb: any deal you couldn’t afford to lose in a dispute. Many lawyers will review a template for a flat fee, and you can reuse it.
Your work is regulated. For example, health, therapy, financial or investment advice, legal services, real estate, insurance, or work with children.
Your client is a person, not a business (a consumer), as is common in coaching and personal services. Some states have special rules for consumer contracts, such as cancellation rights, automatic renewals, refunds and deposits.
Anyone involved is outside the US. Our templates and e-signing are built for US law.
The agreement covers hiring, IP ownership, non-competes or non-solicits. These templates aren’t employment agreements, and these terms vary a lot by state.
Your client sends their own contract or asks for big changes.
How this fits with our other policies
This page supplements our Terms of Service. If the two conflict, the Terms of Service control. How we handle signers’ information (names, email addresses, IP addresses) is covered in our Privacy Policy.
Questions about this page? Email support@aventide.ai.